Terms & Conditions

 Terms & Conditions
Payment and Pricing
All prices are shown inclusive of VAT at 20% (unless stated otherwise), in British pounds sterling (GBP) and will be billed in British pounds sterling. Online Portaits accepts debit and credit card payments online and also accepts payment by company or personal cheque. Be aware that if your credit card supplier operates using another currency, they will convert payment from British pounds sterling (GBP) to their operating currency at their current exchange rates. If paying by cheque, funds are required to have cleared before and services or products are shipped. Cheques will normally clear in three to five working days and these should be made payable to Online Portaits. Online Portaits is only able to accept cheques drawn on a UK bank account and payable in GBP.
Order Shipping and Delivery
Products and services to be supplied within the United Kingdom are dispatched by our insured courier service. Please be aware that estimated delivery dates act as guides to when your products and/or services will be delivered. Online Portaits makes all reasonable efforts to ship your order the same day it is placed (Monday to Friday, 9am-2pm) provided payment has cleared. It is important to note that orders can take anywhere from three to seven working days to be processed. Whilst Online Portaits may not be able to guarantee an exact delivery date or time, we aim to deliver products and services to your shipping address within the time frame specified by us. When collecting goods in-store the card used to make the purchase must be shown before the goods are released.
Debit and Credit Card Security
Credit and debit card processing is handled in a secure manner using Paypal. Online Portaits does not see or store your card details at any time.